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1. WHAT ARE DROPBOX PLANS FOR THE FUTURE PASSWORD
2. WHAT ARE DROPBOX PLANS FOR THE FUTURE PROFESSIONAL

It would have slowed us down to retrofit this system for family plans, and in some cases would force abstractions that would be anathema to families.

WHAT ARE DROPBOX PLANS FOR THE FUTURE PROFESSIONAL

Our existing teams model is built for professional use cases and involves lots of advanced sharing, permissions, and user management features that family users wouldn’t need. What should our data model look like? How do we want to compose APIs? How do we integrate with our existing payments system? Planning ahead kept us from wasting developer cycles once we started coding.Įarly on, we realized we shouldn’t build this product on the existing Dropbox for Teams infrastructure. When starting out on a new project it’s important to lay out a rough plan, even though you know those plans will shift later as you learn more and as theory meets practice.

We also put a lot of time into architecture decisions before we began implementation, to design a product that would both fit today’s needs and accommodate future growth. There were a lot of questions we had to answer first: Do users want one family folder or a shared quota? How many people can be in a family? What makes a family different from a workplace “team”? Plan Before Coding This team was brand new, formed while the product spec was still in progress. Our mission was to build a new paid plan for users that let them share all of our new and existing features with family members under one subscription, as they do with other subscriptions at home. I started 2020 as a member of the Family team.

So we came up with the Dropbox Family plan. The irony wasn’t lost upon us that we were building a secure folder called Vault while acquiring a company called Valt.įinally, users expressed a desire to share their Dropbox plan with their family, without sharing their account. We knew this would be fundamental to their digital security, so we acquired Valt and integrated their product into the Dropbox product suite to fulfill our user’s needs.

WHAT ARE DROPBOX PLANS FOR THE FUTURE PASSWORD

Our research also surfaced that most of our users still weren’t using a password manager. They wanted a special folder where they could store their most important files, this became Dropbox Vault. We did weeks of customer research and learned that users wanted a handful of specific new features from us. This was finally possible thanks to our brand new sync engine, which we had just finished rolling out in June.

We knew our users wanted computer backup. After a lot of discussion about what to build, we came up with the new Dropbox Plus. Merging our mission and our values, we came up with a simple plan: ship a bunch of timely, useful features to our most loyal users.

As a rule, we aspire to be worthy of trust in all situations. Our contract with our customers is simple: We build products that people like so much that millions of them pay for it. At the time we didn’t know how much those lives and needs would change the year to come, but in hindsight our timing was great. We put together a team focused exclusively on helping personal users manage their digital lives. Toward the end of 2019 we had a realization: while we had built incredible new products for our professional users like the new Dropbox and Dropbox Transfer, it had been a while since we delivered new value to our personal users.